Added on 21-Nov-2001
Shop staff were lost for words when an irate customer demanded the free gift she was promised with the CD she had just bought.They had to explain it to her gently - the advertised gift with The Best Air Guitar Album In The World Ever was... an air guitar.
'She was not happy,' said Graham Prior, deputy manager of WHSmith at the Metro Centre in Gateshead. 'Perhaps we should have handed her an air guitar and told her not to damage it because we would be unable to exchange it.'
Source: Metro (21/11/01) and Danni Segal